Long deliveries, lost packages, and damaged products can happen no matter how hard we try to prevent them; most situations require reasonable, timely, and thorough support to be handled appropriately.
Prompt response 24/7.
Easy communication in English, French, Dutch, German, Spanish, and Mandarin.
Customer-friendly refund policy
Timely and reasonable solutions from experts who truly understand your needs.
When it comes to shipping and quality issues, the most important is not if something happens; it is when!
We strategically locate all our account managers and customer service specialists, so if something happens, they will immediately step up and make sure it's taken care of as soon as possible.
Your business is our business!
We understand your struggle when dealing with damaged and lost parcels. That is why our customer-oriented return and refund policy provides you with reasonable in-time solutions for product quality and failed delivery issues.