Rated 4.8/5 – 123+ Reviews
Everything You Need to Run Your Store With Us
Request a Free Quote
Great customer service, super fast shipping and excellent pricing.” - Carlos Lang
4.8/5 – 123+ Reviews
CLIENT SUPPORT
Everything You Need to Run Your Store With Us
Request a Free Quote
Great customer service, super fast shipping and excellent pricing.” - Carlos Lang
1-3 days
delivery time for 80% of US orders
<0.1%
avg product error rate
30M+
orders processed & shipped
2,500+
satisfied long-term partners
1-3 days
delivery time for 80% of US orders
30M+
orders processed & shipped
<0.1%
avg product error rate
Everything in one place, no ticket queue required
- You just need a fast answer on a refund, a payment method or the Shopify connector, and you do not want to sit in a ticket queue waiting for it.
- Or you are about to onboard and want the fine print first: billing cycles, free storage windows and supported payment methods, without chasing a rep for each one.
- Either way, this page has it. It is your self-serve reference. Bookmark it, share it with your team and jump straight to the section you need below.
Shopify connector setup
Refund and resend policy
Transparent pricing list
Billing and balance system
4 payment methods supported
Multilingual 24/7 support
- 100% quality control
- Real human support
- Honest pricing
- Real human support
- Honest pricing
Shopify Connector Operation Guide
Our Shopify integration does not require you to install or configure any app. You give us your store name, an API key, a password, and the right access permissions through a custom app in your Shopify admin. We do the rest. Full step-by-step instructions with screenshots are below, and the entire setup takes most clients under 20 minutes from start to finish.
- 100% quality control
- Real human support
- Honest pricing
- Real human support
- Honest pricing
"I compared more than 20 different agencies before working with DSCP. Very professional, very serious - highly recommend if you want a Chinese fulfillment partner you can actually trust."
Jeremie JL
Refunds, resends, and returns - handled fairly
Payment
We support four secure payment methods to fit different business sizes and transaction volumes.
Alibaba Trade Assurance — Secure payments under $2,000 with buyer protection built in. Recommended for new clients getting started.
Payoneer — Ideal for EUR payments via the SEPA network. Free of charge for payments under $2,000.
Wise — A trusted global transfer platform with low transaction costs. Suitable for USD payments via the ACH network under $2,000.
Wire Transfer (SWIFT) — Best suited for transactions above $5,000, which are free of charge. Note that wire transfers carry a minimum fee of around $30 for smaller amounts. Contact us for our SWIFT details
The top choice for the fastest growing eCommerce stores
10+ years
of experience helping ecom brands scale
97%
of clients who switch to us stay for 1+ year.
$30M+
in client savings (and counting)
25%
quicker delivery than competitors.
Frequently asked questions
FAQ
What e-commerce platforms does Dropship China Pro integrate with?
We integrate directly with Shopify via our custom connector. For Shopify, you connect your store by providing your store name, API key and password through our setup process. We also support WooCommerce and other platforms through API integration. Once connected, orders sync automatically so fulfillment runs without manual input on your end.
How do I connect my Shopify store to Dropship China Pro?
Connecting your Shopify store takes four steps. First, provide your store name. Second, create a custom private app in your Shopify admin under Apps and copy the API key and password. Third, set the correct Admin API permissions for the app. Fourth, provide the SKU codes for each product you want us to fulfill. A full video walkthrough is available on this page to guide you through each step.
What payment methods do you accept?
We accept payments through Alibaba Trade Assurance, Payoneer, Wise, and wire transfers (SWIFT). Payments under $2,000 via Alibaba, USD via ACH network and EUR via SEPA network are free of charge. Wire transfers over $5,000 are also free of charge. We recommend Payoneer for EUR payments and Transferwise for low-cost international transfers. SWIFT is best suited for transactions above $1,000 due to its minimum transfer fee.
How does billing and payment structure work?
We require 100% payment in advance. Once your store is connected and inventory is confirmed, you deposit a balance to your account and we begin fulfilling orders. We send a daily report with fulfillment cost updates so you can monitor your balance. When your balance approaches zero, you top it up to keep fulfillment running without interruption. Every payment comes with a commercial invoice detailing the services and products provided.
Are there any setup or monthly fees?
No. There are no initial setup fees, monthly membership fees, or warehousing fees. You pay for product cost, shipping and packaging only. You also get 90 days of free storage in our Chinese warehouses and 60 days of free storage in overseas warehouses. Bulk orders qualify for discounted rates.
What is your refund, resend and returns policy?
We offer a full refund or replacement if products arrive badly damaged, provided photo or video evidence is submitted within 3 days of delivery to the final customer. We offer a free resend if the courier made a delivery error or the package was returned to our overseas warehouse despite a correct customer address. We also offer a full resend or refund for lost parcels or wrong items received, as long as proof of customer refund is submitted within 14 days. We do not require customers to return products to our warehouse.
What are the order volume requirements to work with Dropship China Pro?
We work with e-commerce businesses that are already processing a consistent daily order volume. This ensures we can dedicate the right resources, support and fulfillment capacity to every client we take on. If you are at that stage and ready to scale, get in touch and we will assess whether we are a good fit for your business.
Can prices change after I receive a quotation?
Quotation prices are based on the sales volume discussed at the time of onboarding. If the agreed volume is not reached, prices may be adjusted, or cooperation may be reviewed. Prices can also change due to currency exchange fluctuations or raw material costs, but you will always be informed at least one week before any price change takes effect. Shipping fees in quotations are based on factory-provided weight and dimensions and are subject to updates if those details change.
Rated 4.8/5 – 123+ Reviews
4.8/5 – 123+ Reviews
Still have questions? Talk to us
- Dedicated account manager per client
- Support 24/7
- Fulfillment cost reports
- Commercial invoices for every payment
- No ticket queues, no copy-paste replies
“They’ve helped me save a lot of time and money. Highly recommend.” - Raúl R
Request a Free Quote
Great customer service, super fast shipping and excellent pricing.” - Carlos Lang