8 Best 3PL fulfillment companies

8 Best 3PL Fulfillment Companies

3PL fulfillment companies, also known as third-party logistics companies, are service providers that e-commerce store owners use to outsource and fulfill their shipping and logistics. Selling products online requires a lot of effort, not only discipline, financial acumen, but also marketing skills. By hiring a 3PL company, online store owners can outsource shipping and order fulfillment so they can just focus on running their business. With this background, the 3PL fulfillment model is growing rapidly and becoming a business model in the supply chain that cannot be underestimated. From the upstream production supply chain to the downstream retail terminal supply chain, 3PLs are still playing their respective important roles.

If you’re looking for the best 3PL fulfillment companies, then this blog ranks and reviews the best options based on warehouses, price, service, shipping capabilities, distribution network, and more. Let’s take a look at the list.

8 Best 3PL fulfillment companies

Dropship China Pro

3PL fulfillment companies

Warehouse Locations:

  • US: 1 Warehouse
  • China: 2 Warehouses
  • UK: 1 Warehouse
  • Europe: Italy Warehouse & Spain Warehouse
  • Australia: 2 Warehouses

Company Bio:

Dropship China Pro is the only Chinese company among these 8 3PL fulfillment companies. It is also the only fulfillment company that can provide dropship from China service. It was founded in 2015, formerly as an online store of baby care products on Aliexpress.

We are dedicated to providing service professional dropshipping services to growing companies and aim to aim to provide better service, higher quality, faster shipping, lower prices, as well as a transparent pricing system. What’s more, Dropship China Pro offers your business a combination of expertise, dependability, and accountability. We are passionate about innovation and service excellence in ecommerce, and that is why we develop solutions that simplify your dropshipping needs and deliver value to your customers.

Our strategically located fulfillment centers network covers four continents along with shipping logistics hubs that allow us to rapidly ship orders to your customers at discounted shipping rates, saving your business a lot of money and improving customer satisfaction. Besides, we guarantee we’ll get your orders fulfilled, tracking numbers updated, and customers notified within 24 hours after receiving an order in your store with the support of our self-developed OMS.

How it works:

  1. Connect with our experts – We’ll assign a dedicated account manager to each client.
  2. Product sourcing & make your ecommerce store integration – We’ll make product sourcing for you to choose high-quality products. At the same time, we’ll integrate your online store with Dropship China Pro OMS to automate all processes of your order fulfillment cycle.
  3. Quality control & inventory storage – All inbound and outbound logistics in our fulfillment centers are subjected to our quality assurance procedures. What’s more, you can stock your dropshipping products in any of our global fulfillment centers for free for 90 days.
  4. Packing customization & automatic order fulfillment – We can provide branding customization and you just need to note your packing preferences.
  5. Speedy delivery dropshipping – We’ll select the quickest and cheapest delivery route to deliver your consumers’ orders faster and more cost-effectively. You can also check our site for the detailed shipping time of different regions.
  6. Real-time order notification updates – Once the orders are marked as fulfilled, your clients will receive an email with tracking numbers.
  7. After-sales service – Our customer service teams are at hand 24/7 to help you with refunds, returns, lost packages, or damaged merchandise issues. Of course you can contact your account manager for any problems.

Its 3PL Services:

  • Product Sourcing
  • Quality Control
  • Automatic Order Fulfillment
  • Branding & Customization
  • Delivery
  • Blind Dropshipping
  • After-Sales

APP: Dropship China Pro Fulfilment (Shopify App Store – Rating: 5.0)

Fees: Dropship China Pro’s fees are entirely transparent. We don’t hit you with starting, monthly membership or warehousing fees. Instead, we work with fixed prices for product, shipping, and packaging. On top of that, we offer substantial discounts for bulk orders and for extra. We will send a daily report with the order fulfillment costs update, so you can don’t worry about the hiden fees.

Pros and Cons:

Pros:

  • Multilingual Salesmen from Various Countries
  • Personal One-to-one Account Manager
  • Price Transparency
  • Free Storage
  • Excellent customer service
  • Global Fulfillment Warehouses
  • Quality Control
  • Discounted Shipping Cost
  • Same-Day Order Fulfillment
  • Local Courier Tracking Number
  • Branding & Customization
  • Friendly Refund Policy
  • Promotion suggestions
  • Inventory Analysis

Cons:

  • MMQ is 10 orders per day
  • We won’t show products’ resources because this refers to the business secret of our clients.

Review source: Trustpilot-Dropship China Pro

Shipbob

3PL fulfillment companies

Warehouse Locations:

  • US (Midwest-5warehouses, Northeast-5warehouses, Southeast-3 warehouses, Southwest-4warehouses, West Coast-5warehouses, Pacific Northwest – 1warehouses)
  • Non-US (Australia, Canada, Poland, UK, Ireland.)

Company Bio:

ShipBob is an international eCommerce logistics and also a fulfillment services company startup. It was founded in 2014 in the United States and currently operates in more than 220 countries and territories around the world. Its fulfillment network is spread across the continents of North America and Europe supporting more than 5000 businesses. It currently employs more than 900 people.

ShipBob offers several services for fulfilling online orders to businesses around the world. Its also offerings include warehousing, packaging, and shipping of online orders. It also allows businesses to manage split inventories across multiple locations. Besides, it offers express delivery solutions and allows customers to receive their orders within 2-days in select regions. Apart from these, it also allows businesses to assess their performance through comprehensive reports on the fulfillment process.

How it works:

  1. Connect: Connect your store, import your products, then send them your inventory.
  2. Store: They store your inventory in any combination of their fulfillment centers.
  3. Ship: As soon as a customer places an order, they pick, pack, and ship the order to your customer fast.

Its 3PL Services:

  • Reception
  • Storage
  • Pick and Pack
  • Standard Packaging
  • Shipping

APP : ShipBob Fulfillment (Shopify App Store)

Fees: ShipBob provides custom quotes based on your requirements. Other services (such as warehousing, pick and pack, receiving, etc.) have separate costs. You can also visit their website to make custom selections to get an individual custom quote.

Pros and Cons:

Pros: 

  • Express shipping is available within 2 days.
  • You can ship orders to more than 220 countries and territories.
  • Use your built-in reporting and analytics to make data-driven decisions throughout your supply chain.
  • Provide integration with third-party applications such as Wix, BigCommerce, Shopify, Squarespace, and more.
  • Provide a developer-friendly REST API.
  • The tool automatically sends orders to the appropriate warehouse.
  • You can search for orders, filter them by status, and quickly view your order schedule.

Cons:

  • There are excessive charges.
  • Poor customer service, they don’t provide one-on-one customer service.
  • Untimely response to emails. 
  • API connection with Shopify is shoddy.
  • Not a good choice for small businesses.

Review source: Trustpilot

RedStag Fulfillment

3PL fulfillment companies

Warehouse Locations:

  • East Coast (Knoxville, TN)
  • West Coast Fulfillment Services (Salt Lake City, UT)

Company Bio:

Red Stag Fulfillment was the creation of two entrepreneurs who were successfully running several e-retail businesses, but they couldn’t find a fulfillment company that provided the service level and quality they expected and demanded. In case their businesses scale, they have to cooperate with separate fulfillment providers to make the order fulfillment smoothly carried out. After researching dozens of others, they soon realized there wasn’t anyone out there that could provide the level of quality and dependability they wanted. Thus, Red Stag Fulfillment was born.

Red Stag Fulfillment is a specialty ecommerce order fulfillment provider that’s focused on working with retailers and ecommerce businesses who ship larger and/or heavier parcel shipments (typically 20-150 pounds), as well as orders that require assembly or kitting before shipping. In brief, Red Stag Fulfillment provides same-day order fulfillment with as late as a 5 pm EST order cut-off, discounted shipping rates, and 24/7 video security on all stages of fulfillment.

How it works:

  1. Adding Inventory
  2. Routing Orders
  3. Picking, Packing, And Shipping
  4. Managing Inventory
  5. Handling Returns

Its 3PL Services:

  • 3PL Warehousing – 2 Day Dock-To-Stock, Zero Shrinkage Allowance, Inventory Management, Kitting & Inserts.
  • 3PL Fulfillment – Automated API Integration, Same-Day Pick & Pack, Returns Processing
  • And 3PL Shipping – 3rd Party Logistics

APP : No app now.

Fees: Red Stag Fulfillment doesn’t disclose their pricing information, but they offer a 30-day risk-free trial period for all sign-ups. They claim to have a straightforward pricing model, but you’ll need to talk to their team to find out the specifics.

Pros and Cons:

Pros

  • Short-term contracts available
  • Good for oversized, high-value, or fragile products
  • Inconvenience fees to ensure fast shipment times
  • They guarantee same-day fulfillment with perfect accuracy on every order. If they ever make a mistake, they pay you $50 on the spot.

Cons

  • High MMQ
  • Not suitable for lightweight items
  • Only two US warehouses
  • Charge by the month, not by the actual number of orders

ShipMonk

3PL fulfillment companies

Warehouse Locations:

  • US: 7 Warehouses
  • Mexico:1 Warehouses
  • Canada :1 Warehouses
  • UK :1 Warehouses

Company Bio:

Founded in 2014 by CEO Jan Bednar, ShipMonk provides a technology-driven fulfillment solution for small and medium-sized e-commerce businesses that offer: order consolidation, inventory and warehouse management, as well as shipping optimization.

ShipMonk is an e-commerce fulfillment system that syncs with merchants’ shopping carts in real-time to automatically accept fulfillment orders. Because it can process over 10,000 orders per day and has no minimum order count, ShipMonk is suitable for businesses of all sizes. In case of it, merchants can distribute their products directly from suppliers to different warehouses, from where orders are sent to customers. The company employs more than 1,000 people and serves a growing B2C business base that includes BrüMate, Liquid IV, Cuts Clothing, FEAT and CatLadyBox.

How it works:

  1. You make or source a cool product, then consolidate all your channels into ShipMonk.
  2. Use discounted shipping rates to ship your products to ShipMonk.
  3. ShipMonk receives the products and performs quality control.
  4. Pack and ship orders using predefined guidelines or custom packaging.
  5. Send an email with the tracking number to your customer.
  6. Powerful returns portal for exchanges and returns.

Its 3PL Services:

  • In-1 Cloud-Based Software:
  • Inventory Management
  • Orders Management
  • Shipping Management
  • Warehouse Management

APP: ShipMonk | Order Fulfillment (Shopify App Store-Rating: 3.8)

Fees: Its pricing model is also Free Trial, Subscription, and Quotation Based. Therefore, you can ask their services manager to provide a quotation for you. The figure below is the quotation about your basic fulfillment service, if you also have special demands, they will charge additional fees.

pricing of shipmonk

Pros and Cons:

Pros:

  • Best-in-class support from a dedicated service representative
  • Advanced measures and warehouse automation
  • Versatile programs for nontraditional business models and sales channels
  • Amazon SFP (Seller-Fulfilled Prime) eligibility  

Cons:

  • Restrictive fulfillment network of three US warehouses
  • $250+ minimum charge in pick and pack costs
  • High mispick rate
  • No climate control for temperature-sensitive goods like health products or grocery items
  • Hidden costs in fine-print pricing details
  • Overpriced shipping fees and inventory fees
  • Communication with their “Happiness Engineers” is very hard  

Review source: Trustpilot

Fulfillment (FDC)

3PL fulfillment companies

Warehouse Locations:

  • US: 4 Warehouses
  • Canada: 1 Warehouse
  • UK: 1 Warehouse
  • Europe: 1 Warehouse
  • Australia: 1 Warehouse

Company Bio:

Fulfillment.com began in March 2011 when two partners founded Vanguard Economics, LLC. Because they identified a gap in the e-commerce fulfillment industry and wanted to create an e-commerce fulfillment company that would serve independent online retailers. Their mission was to provide a higher level of customer service and support than was available at the time. Furthermore, they developed their own Order Management System (OMS), making it easier for them to interface with their customers’ stores to read order data.

How it works:

  1. Connect with an ecommerce fulfillment expert of FDC
  2. Then choose your fulfillment location(s)
  3. Integrate your ecommerce online store
  4. Send them your products and you can monitor everything now

Its 3PL Services:

  • Receiving
  • Storage
  • Integration
  • Order & Inventory Management
  • Returns&Reverse Logistics
  • Accounting and Billing
  • Client support

APP : Not found.

Fees: Their minimum contract requirement is 1 year. Moreover, their service needs to be prepaid, and the prepayment is determined by the location of your warehouse(s) and covers your picking, packaging, and shipping charges.

Pros and Cons:

Pros: 

  • Self-developed OMS
  • Dedicated account manager
  • Smaller clients can be served

Cons:

  • Pre-pay system
  • Kitting fee, not very cost-effective
  • Additional unnecessary fees
  • Unfriendly refund policy.

Review source: Trustpilot

AMS Fulfillment

3PL fulfillment companies

Warehouse Locations:

US warehouses: California (5), Pennsylvania (1), Delaware (1)

Company Bio:

Advantage Media Services, Inc. (AMS) is a full-service order 3PL fulfillment company that serves as a third-party resource for order management, warehouse management, and also fulfillment services. While the AMS model is simple: provide the highest quality of service to customers.

It was founded in 2002. By now it is a well-established logistics company with 300 employees in all its locations and $112.24 million (USD) in sales. (Sales figures are analog).

How it works:

  1. AMS has an automated order fulfillment system to read your orders.
  2. They also have a warehouse management system to store your inventory, and do all the picking, packing, sorting, tracking, and shipping for you.

Its 3PL Services:

  • Bundling & Kitting Assembly
  • Gift Wrapping
  • Pick & Pack
  • Office Support Services
  • Warehousing,
  • Order Management

APP: Not found.

Fees: You need to contact their customer service to get a quote. Their quotes actually vary for different business demands and order flow. There are many value-added services, such as hang tags, quality control, product subassembly, gift wrapping, and so on.

Pros and Cons:

Pros: 

  • Certified b corporation, Large company capital volume
  • Automated shipping software solution and speedy delivery time
  • Experienced supply chain and experienced employees
  • More product sourcing categories
  • Advanced technology

Cons:

  • Only have US warehouses
  • There are hidden fees and they won’t make the quotation public
  • Poor customer service, untimely response to emails.
  • Not suitable for small business

DCL Logistics

3PL fulfillment companies

Warehouse Locations:

  • US: 5 Warehouses
  • Fulfillment partners in Canada, Australia, and Asia.

Company Bio:

DCL Logistics is a 3PL services provider headquartered in California. It was founded in 1982. It also offers turnkey logistics services to online businesses around the world. What’s more, it is a major logistics service provider with an average of 2.5 million packages handled every day.

DCL offers a variety of services for online sellers including express shipping options such as same and next-day delivery and cross-border shipping. It also offers several dedicated 3PL services for eCommerce companies including warehousing solutions, inventory management, order tracking, and more. DCL Logistics is a leading logistics service provider with a decades-long reputation and business expertise for helping companies drive new product sales through a variety of channels. It already has multiple distribution centers around the world and a vast network of partners to meet the complex distribution requirements of its customers.

What makes them different from others is their eFactory dashboard and platform, where you can check all your orders in process timely.

How it works:

  1. Talk with their experts to obtain a quotation for your store
  2. Access to their OMS
  3. DCL will finish the order fulfillment accordingly and you can check the real-time information on their platform

Its 3PL Services:

  • Warehousing and Inventory Management
  • Same-Day Shipping & Fulfillment Services
  • Inventory & Order Fulfillment Software

APP : DCL Logistics and Fulfillment (Shopify App Store – Rating: 5.0)

Fees: You need to contact their customer service to get a quote. Their quotes vary for different business demands and order flow. There are many value-added services, such as kitting & assembly, custom packaging support, return management returns tracking, and so on.

Pros and Cons:

Pros: 

  • Self-developed, fully transparent order fulfillment system
  • Customer to account manager ratio of 4:1
  • Maintain a flexible shipping policy
  • High technology level
  • Global warehouses

Cons:

  • Bad marketing performance
  • Unpublic pricing rules
  • No reviews displays
  • Customer service is not great

Rakuten Super Logistics

fulfillment

Warehouse Locations:

  • 12 US Warehouses

Company Bio:

Rakuten Super Logistics (RSL) is an ecommerce order fulfillment provider established in 2001. RSL provides fast-growing ecommerce retailers a 1-2 day shipping solution through its fulfillment center network and established partnerships with national and regional shipping carriers. From electronics to apparel and fitness products to online pet accessories, they’ve worked with just about every industry.

Since this company does operate on a larger scale, you do have to produce a minimum of 250 orders per month. However, if your business can handle this volume requirement, you’ll get a lot from your dealings with Rakuten Super Logistics.

How it works:

  1. Adding Inventory to Our Fulfillment Centers
  2. Picking & packing
  3. Shipping
  4. Returns

Its 3PL Services:

  • Order fulfillment
  • Subscription boxes
  • Xparcel
  • Freight
  • Return management
  • Other additional value-added services

APP : Not found.

Fees: The amount you pay will depend on your order volume, services needed, as well as other factors. Still need to contact their experts to get your quotation.

Pros and Cons:

Pros: 

  • 1-2 delivery days in US, next-day shipped
  • Self-developed ecommerce fulfillment tools
  • Green packaging to sustainable shipping options
  • Integration with many sales app

Cons:

  • Hidden fees
  • Poor customer support
  • High shipping costs, so you’ll lose your profits
  • A large number of shipping errors

Review source: webretailer

Conclusion

Finally, I would like to share a small story with you. I once had an interesting experience where a customer expressed a business wish to negotiate and asked for a quote. The demand was from taking their food products and then distributing them to retail stores in different regions. Then we went through the details and came up with a proposal and a quote. The client thought the cost was higher than they expected and did not want to raise their costs.

After a month, I asked him about his current situation: he now drives there by himself occasionally or finds a car to arrange delivery temporarily. Since the hauler is different for each delivery, the recycling of food pallets is not timely. The first problem is that the cost of driving over by himself, whether explicit or implicit, is not taken into account in his own costs. And the cost of additional pallets, such as pallets purchased as a result of untimely pallet recovery, is also not calculated. And finally, the financial reconciliation revealed that their costs now far exceed the cost of finding a 3PL company.

In fact, this is an illusion created by many 3PL fulfillment companies or clients who do not have a proper understanding of logistics needs.

In a word: the best choice for cost and efficiency is to choose the right 3PL with the right understanding of requirements. And it’s important to realize that Dropship China Pro is the best solution for most customers.

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